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The NYPD And The Mayor: When Conflict Turns To War

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As a lifelong advisor to organizations of all kinds and in varied geographies (including governmental units of the city of New York), my firm and I are often called upon to settle conflicts between people, their management and their co-workers.

Although this is often challenging, once you understand what is at the core of conflict and have a methodology for dealing with it, there is always a solution.

One of the universal keys to success is to address the issues as… Read the full article >

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Why Leaders Need To Strive For “Delicious!”

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Will 2015 be “Delicious!” for you and your team?

I had a business lunch with a client today. We were eating appetizers when the waitress came over. “Oh here she comes to ask ‘is everything OK?’ I thought.

Instead what she said completely surprised me. She asked, “Is everything delicious?” Her question threw me off balance. I stammered, “Delicious? Why yes it is delicious! Tony is yours delicious?” Tony said, “Yes it is!” “Antoine how about you?” Antoine confirmed we were… Read the full article >

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How to Get the Best from Employees: 5 Secrets from Olympic Athletes

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I have seen it so many times when coaching executives and their teams. There is one person, the best performer on the team, who is left alone. They are creating results, but in spite of the leader. They often feel undervalued and over burdened.

I wondered if there was a better way so I asked several Olympians and top Elite Athletes “What’s the one most important thing your coach does to help you excel?”

And I also asked top business leaders: “What’s… Read the full article >

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Are Bossy Bosses Bad? Secrets from Notable Leaders

All this talk about bossy bosses being bad lately is bogus. Innovative leaders like Steve Jobs, Marissa Mayer, Roger Ailes, Jeff Bezos all have reputations as take no prisoners, brash and sometimes vicious leaders. Disruptive innovators are often bossy. They irk, they irritate, they annoy, they intimidate. They strike fear in the hearts of their employees.

Is this so wrong?

I don’t think so.

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Steve Jobs, the most popular innovator in business today, used “Think Different” as… Read the full article >

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